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Approach
the Company First 
If you haven't already attempted to resolve your complaint
directly with the company, we suggest that you bring your
concerns to the attention of the owner or manager. If you are
still not satisfied after contacting the company we will be glad
to try to assist you.
Complaints
the ConsumerDigest Handles
The ConsumerDigest can handle the following complaints involving
marketplace activities:
- Misleading
Advertising.
- Improper
Selling Practices.
- Non-delivery
of Goods or Services.
- Misrepresentation.
- Unhonored
Guarantees or Warranty.
- Unsatisfactory
Service.
- Credit/billing
Problems.
- Unfulfilled
Contracts.
The above complaints are handled by
the ConsumerDigest where the company is located.
Complaints
the ConsumerDigest Doesn't Handle
The ConsumerDigest does not handle complaints about the following:
- Employment
Practices.
- Discrimination.
- The Prices
Charged for Goods or Services (unless they involve
misrepresentation.)
ConsumerDigests will not process anonymous
complaints. Complainants must provide their names, addresses and
phone numbers. Generally, the ConsumerDigestdoes not handle cases already involved in
litigation.
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