Tip 7 - From Clay

Clay Acker of New Mexico gets right down to the basics—what you should carry with you when you service your machines. Here’s a partial list:

“1.) Get a hex nut driver that fits the screws that attach the coin mechanisms to the machines.
2.) Also carry a slotted screwdriver and Phillips screwdriver that fits the machine screws (sometimes there is not room for the nut driver).
3.) Paper and pencil. Handiest is a 3x5 notebook that will fit in your pocket. The notebook can be used to record the restocking count if you do not use special forms, and if a customer has comments or requests that a particular product be put into the machine, you should write it down so you don’t forget.
4.) Double-stick tape to hold flavor cards in place. Not all cards need it; sometimes only the card on the end needs it.
5.) Two-inch-wide masking tape. If you need to change the coin mechanism on a beverage machine then the product door is going to be in your way and will probably hit you in the head. Use masking tape to temporarily hold the door open.”

 

Dana Bashor